wee99 Privacy Policy — Your Data, Your Rights, Our Responsibility
At wee99, we take the privacy of every Pakistan player seriously. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold over it. We believe in transparency — there are no surprises here.
Our Privacy Commitments
Six Ways wee99 Protects Your Privacy
Before diving into the full policy text, here are the six core commitments that shape how wee99 handles your personal data.
AES-256 Encryption at Rest
All personal data stored on wee99 servers — including your CNIC details, Pakistan mobile number, and PKR transaction history — is encrypted using AES-256, the same standard used by major financial institutions worldwide.
Your Data Is Never Sold
wee99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. Your information exists on wee99 to operate your account — not to generate revenue from data brokers.
Full Access & Correction Rights
You can request a complete copy of all personal data wee99 holds about you, ask for corrections to inaccurate information, or request deletion of data we are not legally required to retain — all via a simple English-language support request.
TLS/SSL on Every Connection
Every page on wee99.pro and every data transmission — including Easypaisa and JazzCash deposit flows — is protected by TLS 1.3 encryption in transit. Your session data is never transmitted in plain text.
Data Retained Only as Long as Necessary
wee99 retains personal data only for as long as it is needed to provide services, comply with legal obligations, and resolve disputes. Once a retention period expires, data is securely deleted or anonymised.
Marketing Communications Are Optional
Promotional emails and SMS notifications from wee99 are strictly opt-in. You can withdraw your marketing consent at any time via your account settings or by contacting support — and we honour those requests within 48 hours.
01 Who We Are
wee99 is an online casino and sports betting platform operating at wee99.pro, built specifically for players in Pakistan. wee99 is the data controller responsible for your personal data collected through the wee99 platform and website.
For all data protection enquiries, you can contact the wee99 Data Protection contact at [email protected]. We respond to all data-related queries within 5 business days. Please include "Data Privacy Request" in your message subject line so it reaches the appropriate team member promptly.
02 Personal Data We Collect
wee99 collects personal data from you in the following ways: data you provide directly during registration and account use, data generated automatically through your use of the platform, and data received from third-party payment providers when you make a PKR deposit or withdrawal.
The categories of personal data we collect are summarised in the table below:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport details | Provided by you at registration or verification |
| Contact Data | Pakistan mobile number, email address | Provided by you at registration |
| Financial Data | Easypaisa/JazzCash wallet reference, PKR deposit and withdrawal history | Generated during platform transactions |
| Technical Data | IP address, device type, browser, operating system, session tokens | Collected automatically when you access wee99 |
| Usage Data | Pages visited, games played, bets placed, session duration | Collected automatically during your sessions |
| Marketing Preferences | Opt-in/opt-out status for email and SMS promotions | Set by you in account settings |
| Support Data | Records of live chat conversations, email queries, and complaint history | Generated when you contact wee99 support |
03 How We Use Your Personal Data
wee99 uses your personal data for the following specific purposes:
- Account management: Creating and maintaining your wee99 account, verifying your identity and age (18+ requirement), and enabling you to log in securely
- Processing PKR transactions: Crediting deposits, processing withdrawal requests, and maintaining accurate PKR account balances in cooperation with payment providers such as Easypaisa and JazzCash
- Delivering gaming services: Enabling you to access slots, live dealer games, sports betting markets, cockfighting, and other wee99 products
- Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality assurance
- Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised account access
- Responsible gaming: Monitoring gameplay patterns to identify problem gambling indicators and administering self-exclusion, deposit limit, and cool-off requests
- Legal compliance: Fulfilling regulatory obligations including anti-money laundering (AML) checks and record-keeping requirements
- Marketing communications (opt-in only): Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive them
- Platform improvement: Analysing anonymised aggregate usage data to improve game performance, navigation, and overall user experience on wee99.pro
wee99 does not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or unless required to do so by law.
04 Legal Basis for Processing
wee99 processes your personal data on the following legal bases:
- Contract performance: Processing your identity data, contact data, and financial data is necessary to deliver the wee99 service you signed up for and to honour the Terms & Conditions agreement
- Legal obligation: wee99 is required by applicable regulations to conduct identity verification, retain financial transaction records, and perform AML screening
- Legitimate interests: wee99 processes technical and usage data to prevent fraud, maintain platform security, and improve service quality — interests which do not override your fundamental privacy rights
- Consent: Where wee99 sends you marketing communications via email or SMS, this is done solely on the basis of your prior opt-in consent, which you may withdraw at any time
05 Data Sharing & Third Parties
wee99 does not sell or rent your personal data to any third party. However, wee99 may share your data with the following categories of trusted partners where strictly necessary to deliver services:
- Payment processors: Easypaisa, JazzCash, SadaPay, Raast, and banking partners (HBL, UBL, MCB) receive the minimum data necessary to authenticate and process your PKR transactions
- Game software providers: Certified third-party game providers may receive anonymised session identifiers necessary to deliver their games — they do not receive your name, CNIC, or payment details
- Identity verification services: Third-party KYC (Know Your Customer) providers may process your CNIC or passport data to complete age and identity verification checks
- IT and hosting infrastructure: wee99 uses secure cloud infrastructure providers whose data processing agreements require them to treat your data with the same protections wee99 applies
- Regulatory and law enforcement authorities: wee99 will disclose personal data where required to do so by a valid legal request, court order, or applicable regulation
All third parties with whom wee99 shares data are contractually required to process it only for the specified purpose and to maintain security standards equivalent to those applied by wee99 itself.
06 Cookies & Tracking Technologies
wee99 uses cookies and similar tracking technologies on wee99.pro for the following purposes:
- Strictly necessary cookies: These are essential to the operation of the platform — they maintain your login session, store your language preference, and enable secure access to your wee99 account. These cannot be disabled without breaking core platform functionality.
- Performance cookies: These collect anonymised data about how players navigate wee99.pro, which pages load most slowly, and where errors occur. This data is used exclusively to improve platform performance and is never linked back to individual accounts.
- Functional cookies: These remember your in-platform preferences, such as your default game lobby view and notification settings, so you do not need to reset them on each visit.
- Analytics cookies: wee99 uses server-side analytics to understand aggregate player behaviour patterns across the platform. Individual-level tracking data is anonymised within 24 hours of collection.
wee99 does not use third-party advertising or behavioural targeting cookies. You can manage cookie preferences through your browser settings at any time, though disabling strictly necessary cookies will affect your ability to use the platform.
07 Data Security
wee99 implements a layered technical and organisational security framework to protect your personal data. Key measures include:
- AES-256 encryption for all personal and financial data stored at rest on wee99 servers
- TLS 1.3 encryption for all data in transit between your device and wee99 infrastructure
- Two-factor authentication (2FA) via Pakistan mobile OTP for all account login sessions
- Role-based internal access controls ensuring that only authorised wee99 staff can access personal data, and only to the extent required for their specific job function
- Automated intrusion detection and 24/7 security monitoring of platform infrastructure
- Regular security audits and penetration testing by independent security professionals
Despite these measures, no internet transmission or electronic storage system is 100% secure. In the unlikely event of a data breach that poses a significant risk to your rights, wee99 will notify affected players promptly and take all reasonable remediation steps.
08 Data Retention
wee99 retains different categories of personal data for different periods, based on the purpose for which they were collected and applicable legal obligations:
- Identity and verification data (CNIC, date of birth): Retained for the duration of your active account plus 5 years following account closure, to comply with AML and record-keeping requirements
- PKR financial transaction records: Retained for 7 years following each transaction, in accordance with financial record-keeping obligations
- Account login and session data: Retained for 24 months from the date of each session, then permanently deleted
- Support correspondence: Retained for 3 years from the date of the interaction, to enable dispute resolution and quality monitoring
- Marketing preference records: Retained for 2 years from your last active opt-in, or until you withdraw consent — whichever comes first
When a retention period expires, wee99 securely deletes or irreversibly anonymises the relevant data. You may request early deletion of data that wee99 is not legally required to retain by contacting support at [email protected].
09 Your Privacy Rights
As a wee99 player, you hold the following rights over your personal data. To exercise any of these rights, contact support at [email protected] with the subject line "Privacy Rights Request":
-
Right of Access
Request a copy of all personal data wee99 holds about you. We will provide this in a readable format within 30 days of a verified request.
-
Right to Rectification
Ask wee99 to correct inaccurate or incomplete personal data held about you. Corrections to identity data may require supporting documentation.
-
Right to Erasure
Request deletion of your personal data where wee99 has no legal obligation to retain it. Note that financial transaction records must be kept for regulatory reasons and cannot be erased on request.
-
Right to Restrict Processing
Ask wee99 to pause the processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved.
-
Right to Data Portability
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
-
Right to Withdraw Consent
Withdraw consent for marketing communications at any time via your account settings or by emailing support. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.
10 Children's Privacy
The wee99 platform is strictly for individuals aged 18 years and above. wee99 does not knowingly collect, process, or store personal data relating to anyone under the age of 18. If wee99 discovers that a minor has registered an account, that account will be immediately closed and all associated data deleted, except where retention is required by law.
If you are a parent or guardian and believe your child may have accessed the wee99 platform, please contact support at [email protected] immediately. wee99 will investigate and take prompt remedial action.
11 International Data Transfers
The wee99 platform primarily processes and stores data on servers located in geographies with adequate data protection frameworks. Where data must be transferred to or processed in a jurisdiction outside Pakistan — for example, by a cloud infrastructure provider or certified game software supplier — wee99 ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to or exceeding that required under applicable Pakistan law.
wee99 does not transfer personal data to third-party recipients in jurisdictions with inadequate data protection regimes without first putting in place appropriate contractual protections.
12 Updates to This Privacy Policy
wee99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect, where reasonably practicable.
The current version of this Privacy Policy is always available at wee99.pro/privacy-policy. The Effective Date at the top of this page indicates when the most recent version came into effect. We encourage you to review this page periodically to stay informed.
13 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way wee99 handles your personal data, please get in touch:
- Email: [email protected] — include "Privacy Policy Query" in the subject line
- Live chat: Available 24/7 on wee99.pro — English-speaking agents will assist you directly
wee99 aims to respond to all privacy-related enquiries within 5 business days. Complex requests involving data access, erasure, or portability may take up to 30 calendar days, of which you will be informed at the outset.
For general enquiries about your wee99 account, please refer to our Frequently Asked Questions page, which covers the most common queries from Pakistan players in plain English.
Play Confidently — wee99 Has Your Data Covered
Your personal data and PKR balance are protected by industry-standard security at wee99. We're transparent about what we collect and why. 18+ only. Please gamble responsibly.